Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Greymont Luxeron collects and stores information essential to your trading activities. How we collect and store this information is set out in the Privacy Policy below.

Our policy is underpinned by the following principles:

• To ensure complete transparency about how we collect and store your personal data:

Our aim is to ensure you understand how we collect and process your data, so you can make informed decisions. We follow clear guidelines and processes for handling data on this website. Our policy sets out the specific methods we use, giving you clear, concrete information about how it is used. You're in the driving seat.

We will share information promptly whenever we determine you should be informed. Transparency is at the heart of what we do.

Our dedicated team is always ready to answer any questions you may have about our processes, including our legal obligations under United Kingdom law. You can contact us at: info@greymont-luxeron.com

• We will not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for the following purposes, including the necessary operation of Greymont Luxeron services and connecting trader-members with third-party trading platforms. We may also do so to maintain and enhance website functions and services, protect our rights, and meet regulatory or other legal obligations. Finally, we may process data as required to deliver administrative and other business functions related to the Services provided to you, the client.

To deliver better services tailored to your preferences and needs, Greymont Luxeron uses personal data.

• To ensure you are able to use the essential tools that effectively protect your personal data and safeguard your rights in this context:

At any time, you can contact us to request access to all of your personal data. We can also update or delete it as needed. Additionally, we can support requests to transfer that data to you or to a nominated third party. We provide these services and support so that you can better exercise your rights to both privacy and control.

• Safeguard your personal data:

Our security systems meet the highest standards, employing bank‑grade protections. While a 100% guarantee is not possible, we remain committed to continually enhancing our defences and strengthening the safeguards we have in place.

We maintain a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of personal data relating to individuals.

These policy terms apply to all natural persons who are identifiable, whether directly or indirectly, or have already been identified. This covers any natural person who could be identified now or in the future, or who has already been identified, in relation to personal data that has been entrusted to us or that we are able to access, link and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management and organisation of personal data.

We do not collect, or seek to collect, any information about individuals under the age of 18. We also do not permit anyone under 18 to use our platform for any purpose. If we become aware of any user, or any information, relating to a person under 18, we will immediately delete that information.

2. What personal data do we retain?

When you register with us, we collect the necessary personal data to enable you to use our services. When required, we may also ask for personal data to verify account ownership, for example. To maintain and improve the quality of our services, we collect and analyse data about your use of our platform and that of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

While you are under no obligation to provide us with your data, choosing not to may lead to restrictions on our ability to provide services. It may also lead to restrictions on your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that could personally identify you. We do, however, collect details such as your specific account activity, users’ IP addresses, and the date and time of access. For maintenance, security, and support services, we retain system crash reports, browser details, and the type of device used to access your account. We also collect the language preference associated with your account.

Regarding personal data collection, we only collect and retain the information you consent to provide when you connect to a third-party trading platform through us.

The personal data you have provided to third-party platforms may include: your full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All such use and processing complies with the relevant laws in United Kingdom.

The company will not handle, process, or transmit your data except in accordance with the applicable laws in United Kingdom. The legal bases are as follows:

• You have consented to the Company storing and processing your personal data. By submitting your information to the Company, you authorise us to transfer it to the relevant third-party trading platform. You have provided your consent for the processing of your personal data for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may be required to store and process your personal data.
• Data processing is necessary to fulfil legal obligations.

If you would like to learn more about the data processing the company is required to undertake, please contact us by email.

Below you will find a list of the specific purposes for which we may process your personal data, together with the corresponding legal basis.

6. Sharing of Personal Data with Third Parties

To store and process IP addresses, conduct user surveys and analysis, and provide related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by those companies' privacy policies. This may include multiple digital trading platforms.

To enhance the services we provide to clients and improve overall service quality, the company may share personal data with its affiliates and partner companies.

Where required by law, or to protect the company’s rights and assets and those of third-party partners, we may disclose data to the appropriate legal or regulatory authorities.

In the event of a critical business transaction, such as the sale of the company or the pursuit of investment or a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any company merger, restructuring, consolidation or insolvency, in accordance with the law.

7. Use of Cookies and Third-Party Services

For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies in accordance with applicable law and standard practice.

Cookies - small pieces of data stored on your device when you visit a website - are used to collect information about your browsing behaviour and preferences. They are designed to personalise and enhance your experience, allowing us to remember your settings and tailor our services accordingly. We also use these cookies for site analytics and statistical reporting to support strategic planning.

Broadly speaking, there are two types of cookies used on this site. Session cookies are stored in your browser only for the duration of your session and are deleted when you close the browser. Persistent cookies remain in your browser even after your session ends. These help the site recognise you as a returning visitor and make it easier for you to use the site.

Types of cookies:

We may use cookies as necessary, in line with their intended purpose:

Cookies have been blocked or removed

If you wish to delete or block cookies, you must do so via your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some functions and website features from working properly.

ONLINE TRACKING NOTICE

Your personal data will be stored for as long as necessary for operational purposes, as set out elsewhere in this policy. It may be retained for longer to comply with local laws, regulations, and company policies.

Your personal data will be shared—at your request and discretion—with third-party trading platforms for a period of 12 months. When that 12-month period expires, and with your consent, this data will be shared for a further 12 months.

Our operations include the routine review of all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organisations

When necessary for service delivery and/or for security reasons, personal data may be transferred to third countries (countries outside your own) and international organisations under robust security protocols. We apply the highest standards of data security to safeguard your information and ensure you retain access to legal remedies and rights in all circumstances.

Throughout the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• All data transfers are conducted under the EU’s legal jurisdiction and competence, in accordance with the data protection safeguards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public bodies or authorities are carried out in accordance with Article 46(2). This is a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set out the conditions for data transfers, which are conducted in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details of the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded using the highest level of technical and organisational measures, in line with industry best-practice procedures. These measures are designed to prevent unlawful or accidental destruction, as well as the loss or alteration of data.

While we apply the highest levels of care and best-practice procedures for data protection, as required by law, it is not possible to guarantee in every circumstance that your personal data will be kept error-free. Accordingly, we cannot be held liable for any disclosure of personal data, or for incidental, intangible, or consequential loss or damage. This includes situations beyond our control, such as disclosures arising from transmission errors, unauthorised third-party access, or any similar cause.

In response to legally binding requests from regulators or other legal authorities, we may be required to disclose your personal data. Once shared under legal compulsion, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal information, carries a risk of interception and is not completely secure. The Company cannot guarantee that any data transmitted online will be secure.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note that these are neither affiliated with nor controlled by our company, and our Privacy Policy does not apply to them. They have their own policies and procedures for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always read the privacy policy of any company or service on their website before providing any personal data. Ensure their data collection, use and processing policies align with your preferences and priorities. Any data you choose to share should be shared directly with the service provider.

12. Policy Amendments

We reserve the right to update or amend this policy at any time. We will notify you of any changes on our website and through other appropriate channels. The updated privacy policy will be published on the website and will take effect immediately upon publication, unless stated otherwise.

13. Your rights regarding personal data

You retain full control and the final say over how your personal data is used, including checking its accuracy, correcting any errors, and choosing to delete it or to restrict the scope and nature of any processing by us.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected by the rights set out herein. By emailing the address below, you can exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access that information at any time. Any of your personal data we process is accessible to us and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of the data that is being processed, beyond the initial copy, a reasonable fee may be charged.

Rights granted by law and under our privacy policy must not infringe the rights of others. The company reserves the right to refuse or restrict access to personal data where doing so would infringe the rights and freedoms of others.

Right to Rectify Errors

Any inaccuracies in your personal data, whether due to omission or incorrect details, may be corrected by you or by the Company to ensure it can be processed correctly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) if your personal data has been processed without your consent or outside lawful grounds; 2) if you ask for its removal and the Company has no legal obligation to retain it; 3) if you no longer consent to or accept any processing by us, even where lawful and within our legitimate interests or those of a third-party provider; and 4) if we are required by law to delete your data.

The right to erasure is overridden and superseded by legal obligations of the EU or the law of any Member State. Likewise, it does not apply where data is required for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data where you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, it will be deleted unless one of the following applies: 1) where law in the European Union or any Member State prevents deletion. 2) With your consent, if required for the establishment, exercise or defence of legal claims. 3) To protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented in any manner to its collection and where processing is carried out by automated means.

You have the right to request the transfer of any or all of your personal data to another company or organisation where this is technically feasible. This does not affect your right to have your data erased. This right does not apply where its exercise would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third‑party service provider, you have the right to object to processing and request that it cease. This does not apply where there is a compelling legal necessity to continue processing, for example to defend against or pursue legal claims. In such cases, we may continue processing your personal data.

You may at any time request that your personal data not be processed for the purposes of direct marketing activities.

Right to Withdraw or Withhold Consent

You may withdraw your consent to our processing of your personal data at any time, taking effect immediately where possible. This does not apply retrospectively to any processing carried out before your consent was withdrawn.

If you are dissatisfied for any reason, you are entitled to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in connection with the processing of your personal data, the Member States of the European Union have established regulatory and supervisory authorities to handle such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines circumstances in which your personal data rights may be limited under the laws of the European Union or its Member States.

On receipt of your request concerning your personal data and its processing, we will provide you with access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the complexity and nature of your request. If an extension is required, we will notify you in writing of the extended deadline within one month of the date we receive your request.

We will provide the requested information electronically at no charge, unless doing so would conflict with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or refuse a request if it is considered vexatious, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is reasonable doubt about the individual making a personal data request, for data protection and security purposes.